Start with the publisher
Use the official support link for Dead by Daylight before making major changes to your install or connection. The checklist below helps you separate a wider outage from a problem on one device or network.
Before assuming the servers are down
- Check the publisher’s official status or support channel for an active incident.
- Confirm the game is updated and restart the client or console once.
- Test another online service to separate a local issue from a game outage.
- Check Steam, PlayStation Network, Xbox or Epic status when login depends on that platform.
- Avoid repeated reinstalls until a wider outage has been ruled out.